One Exception
If there's a problem downloading a video we'll help you until you're able to view the video and work with the materials. We can't
refund money for a video download because a download can't be returned. If you're having a problem with a video download please read our activation instructions.
Our Guarantee
The best way to find out if our lessons are right for you is to try them out. If they work you'll keep them. If not, please return them for a full refund (minus shipping and handling). We’ve always offered this guarantee and less than 1% of our lessons are returned.
Guaranteed
Satisfaction
If for any reason you’re unsatisfied with one
of our products please return it to us within 60 days
of receipt for a 100% money back refund.
Returning Merchandise
There is no need to notify us of your intent to return the package. Just include a note telling us if you would prefer a refund or exchange or even some combination of the two. We recommend that you specify “Signature Confirmation” at the Post Office:
http://usps.com/shipping/signatureconfirm.htm
Return the package to:
Metal Method
Returns Department
PO 940046
Simi Valley, CA 93094
We will refund 100% of the purchase price of the product. Shipping and handling is non refundable. If you return part of a “package deal” the price will be adjusted accordingly.
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