“I want to thank you for your professionalism and attention to detail. In a world too busy to pay attention, you still found the time to replace a defective tape free of charge no questions asked. You and your staff are a breath of fresh air in the mail order world. I have nearly all of your tapes and have enjoyed every lesson. I have gotten quite good on guitar. Learning to play at the age of 38 was a breeze with your help. This has been a life long ambition that would have never materialized had I needed to go to a music school for lessons. Your video series opened up the world of music to my fingertips. Congratulations on a job well done.”